Project manager with proven expertise in performance metrics and quality control, ensuring compliance and productivity in manufacturing operations. A compassionate leader, fosters positive team environments that achieve organizational goals.

Client Services professional with a proven track record in customer engagement and event support. With a background in both the education and nonprofit industries and a degree from Barnard, brings highly developed empathy and communication skills that enable building strong client relationships, adapting to diverse needs, and fostering meaningful connections in dynamic environments.

Skilled in leveraging CRM systems and enhancing client satisfaction to drive revenue growth and achieve organizational goals. Adept at problem-solving and collaboration, with a focus on building the relationships and sales systems touchpoints supporting business development.

Control systems and SCADA engineer in regulated industries like water, industrial automation, and critical infrastructure, including systems supporting data centers. Known for turning large scale projects into practical upgrades that improve efficiency and prepare systems for future demand. Builds a great rapport remotely with field technicians, plumbers, and electricians.

I am a strategic marketing leader with fifteen years in financial services and wealth management. My specialty is building the infrastructure underneath marketing...the systems, the brand, the planning frameworks...that turn activity into measurable growth. Most firms have plenty of marketing. Not enough of it is connected to outcomes. That is the gap I close.

Marketing professional with experience in content development and management, with strong writing and editorial skills curated from working with educators, publishers, and corporations in web content development, book and magazine publishing, and training materials development capacities.

Cybersecurity and IT audit professional with technology experience spanning higher education, healthcare, government, manufacturing & telecommunications. Combines hands-on expertise with a risk-based approach to protecting sensitive data and strengthening security controls. Contributed to the development of security standards (IEEE/UL SA 2933-2024) addressing Trust, Identity, Privacy, Protection, Safety, and Security (TIPPSS) for clinical Internet of Things (IoT) systems. Published Springer Technical Author with a record of leading complex infrastructure projects (e.g. provisioning High Performance Computing for a university research computing center and XSEDE national systems) that reduce costs and improve reliability. Translates data privacy requirements into security safeguards and controls to meet regulatory mandates, while building stakeholder collaboration through clear communication and training.

Graphic Design and lead creative with over a decade of experience delivering for brands such as LEGO Serious Play, ESPN and Kaman. College educator in the field of graphic arts. As a lifelong learner, recently received a master's in library information science (MLIS) and worked as an educator and Library Media professional. Brings unique combination of information management systems expertise and visual creative production skills beneficial for todays in demand roles leveraging both experiences.

Strong communicator with experience in educational programming for nonprofits as well as a background in law, insurance, and the state. Leverages relationship-building, training, and executive board leadership skills to advocate on behalf of, and for, community groups, students, and government agencies. As a founding member of the Executive Board and leadership team of a non-profit, created the curriculum to guide students toward their desired career paths.

Professional Summary
Strategic Customer Success Leader with a focus on high-touch relationship management across Biotech, Legal, and Aviation sectors. Expert at mobilizing internal "village" resources—including technical, legal, and operational teams—to ensure clients achieve quantifiable business value. Proven track record in developing long-term Collaborative Success Plans that minimize churn and maximize the lifetime value of enterprise partnerships.

Certified Program Manager experienced in leading complex technology modernization initiatives across federal agencies and commercial organizations. Brings expertise in cloud, data, and cybersecurity projects, with a record of coordinating multiple workstreams and cross-functional teams of 200+ in the U.S. and globally. Delivers multimillion-dollar projects on time and within budget while strengthening processes and building lasting client and vendor relationships.

Quality and compliance executive with experience directing clinical operations across multiple facilities. Uses performance data to identify emerging risks and guide organization-wide improvements. Brings a record of building productive relationships with regulators and supporting leadership teams through complex operational challenges.

Information Technology Professional with 10+ years of experience in project management, business and systems analysis, installation and configuration. Developed web applications for front & back-end utilization. Knowledgeable of ad hoc reporting implementation & development, web application development, large computer networks, and custom medical software development. Outstanding interpersonal skills and ability to quickly and efficiently shift priorities in a fast paced environment.

Customer service and computer literacy is increasingly paramount in modern day society, therefore I absorb, use and educate others to stay up to date.

Business Analyst skilled in translating complex business needs into functional requirements and user stories across Agile, Scrum, and Waterfall methodologies. Comprehensive background in healthcare, including coding, reporting, and data warehousing. Adept at backlog refinement and UAT/SIT support, with hands-on experience in SQL, ServiceNow, Jira, and Salesforce. Recognized for exceptional attention to detail, organization, and high-quality documentation.

Field-based healthcare provider engagement and account management professional with 10+ years building trusted relationships with physicians, clinical administrators, and health system stakeholders. Proven track record driving program adoption, managing complex provider portfolios, and delivering measurable outcomes in fast-paced, high-travel environments. Deep expertise in population health program deployment, chronic disease management ecosystems, and cross-functional collaboration with clinical and operations teams. Proficient in AI productivity tools, Salesforce CRM, HubSpot, and Google Workspace. Resides 30 minutes from Bradley International Airport and fully available for weekly national travel.