Debi J
Internal Communications/Talent Development
Profile
Emotionally intelligent communications professional delivering culture-driven solutions throughout an organization to increase employee engagement, facilitate change management and develop high-functioning teams. Leveraging my business acumen, bringing an eye for process improvement, and building an inclusive environment aids my ability to positively influence decision making, create buy-in for organizational change and help employees feel valued and appreciated.
Key Skills & Competencies
Servant Leadership, Emotional Intelligence, Interpersonal Communication, Coaching/Mentoring, Learning/Development, Negotiation/Influence, Team Dynamics, Motivational Speaking, Training Facilitation, Project Management, Change Management, Process Improvement, Problem Solving, Content Creation, Writing/Editing & Design
Professional Experience
College & Career Planning Consultant, Self Employed (8 years)
*Assess and evaluate student skills, interests and career preferences. Generate list of potential colleges. Edit college essays, resumes and letters. Provide guidance in final college decision based on academic program and financial aid.
*Conduct strengths analysis and develop training protocol. Coach individuals to increase performance. Adapt training to individual learning styles and/or developmental challenges. Generate feedback through data analysis, surveys or video.
Weight Watchers International, Wellness Coach (2 years)
*Facilitated behavior change workshops. Provided emotional and educational support, tools and products to encourage members to improve their health and well-being. Coached members to reflect, learn, problem-solve and create action plans.
*Built connections in the community to create brand awareness and attract new members.
UnitedHealthcare of New England, Inc., Medicare Marketing Manager/Communications Coordinator (9 years)
*Partnered with executive staff and senior leaders to create and implement annual marketing plan.
*Led cross-functional teams to implement deliverables for communications initiatives. Measured results against business goals and identified areas for improvement.
*Created and managed centralized communications production process to ensure operational efficiencies while maintaining consistent brand/identity/message. Coordinated design, photography, video and media services with external vendors.
*Streamlined operational process for lead tracking, sales reporting and commissions.
*Wrote, edited and designed materials to be in compliance with law/regulations and consistent with brand identity.
*Coordinated community events, trade shows and open enrollment meetings, including volunteer recruitment.
*Supervised operational staff. Mentored department intern.
Community Experience
Youth Sports Board of Directors/Manager/Coach
*Manager player evaluation and team selection to ensure fair, positive learning and development experience for all athletes.
*Create positive, inclusive team culture through consistent communication, as well as leadership, team building and resilience exercises. Champion diversity and inclusion.
* Coach athletes through skills clinics, team practices and league games. Modify and adapt training to accommodate various learning styles and developmental challenges.
*Analyze game data and develop respective training protocol to increase performance.
A Wish Come True, Operational Volunteer
*Coordinated Wish trips for terminally ill children, including obtaining donations from local businesses/travel partners.
*Designed presentation for 40th anniversary gala.
*Streamlined operational workflow from Wish intake through coordination and trip completion.
Education Parent Volunteer
*Co-President, NW Special Education Parent Committee: Created communications survey to identify gaps in communication between families and schools during program transition, gathered and analyzed stakeholder feedback, and proposed solutions for improvement to increase effectiveness and satisfaction.
*Arts Enrichment Coordinator, West Glocester Elementary School: Coordinated in-school and after-school arts enrichment programs.
*President, Ponaganset Middle School PTO: Created and presented new family orientation. Created online apparel store used as primary fundraiser. Managed schedule and volunteers for school Positive Incentive Program store.
*Arts Department & Calendar Committee Representative, Bishop Hendricken High School: Represented Arts and Calendar at monthly parent meetings. Provided hospitality at open houses and back-to-school nights. Coordinated Arts cast party events. Hosted directors and judges for annual Arts showchoir competition. Wrote opening dedication for annual calendar. Processed calendar sales proceeds and trained new volunteers.
Education
MBA: Organizational Psychology Concentration
B.A. Communications, University of Rhode Island
B.S. Accounting, University of Rhode Island
Other Experience/Awards/Publications
Certified ScrumMaster, Scrum Alliance