Point32Health, Canton, MA | 2 years
-Sr. Data Analyst, Clinical Analytics Solutions
Led cross-functional teams in driving Behavioral Health Service Navigation Data Analytics projects from inception to delivery.
● Defined, designed, developed, validated, and implemented end-to-end automated reporting solutions.
● Developed and implemented automated reporting workflows utilizing Alteryx and SQL, streamlining data processing and analysis.
● Created standardized reporting ETL process and DataMart for analytics dashboards on Tableau, providing insights into key performance indicators (KPIs) across all lines of business (THP, PP, HPHC Commercial).
● Proactively identified and implemented solutions for enhancing performance and process efficiency.
● Facilitated transparent and timely communication between business stakeholders and development teams, ensuring alignment and addressing any questions or issues promptly.
● Conducted ad hoc analyses to meet evolving business needs and support decision-making processes.

Rochester Institute of Technology, Rochester, NY | 5 years (Concurrent)
-Adjunct Faculty, Software Engineering Department
Mentored team of 4 - 5 Seniors through all the phases of software development life cycle in their Capstone Projects. Taught Introduction to Software Engineering (SWEN-261) to ~40 student class.

Rochester Institute of Technology, Rochester, NY | 1 year (Concurrent)
-Assistant Director| Reporting & Analytics, University Advancement
Distributed weekly cash and commitment fundraising campaign metrics to entire Fundraiser Organization to track incoming donations against the yearly target towards long term campaign goal of $1 Billion
● Delivered reports to internal Campus partners and entities like VSE @CASE, Liberty Mutual, US News
● Created and delivered ~60+ Ad-Hoc reporting requests using SQL, in one year.
● Developed End to End automation to reduce Weekly Fundraiser and Contact Report metrics distribution time from 30min to < 10min.

Monroe County Information Systems, Rochester, NY| 1 year
- IS Project Manager, HR Responsibility for Information Services Project Team under Deputy Director.
● Served as liaison between Monroe County and vendors for projects to improve and mitigate issues.
● Reviewed RFP's and recommended software solution to improve resource scheduling management
● Drove structure to deploy SW & tools for Countywide Project Management

L3Harris Corporation, Rochester, NY | 2 years
-Sr. Software (SW) Engineering Manager/Project Manager/Product Owner
Led cross-functional team to deliver software release to support DoD Communications products. Managed $1M budget, resources planning, defining release scope, tracking and mitigation of risks and driving quality of key features.
● Built SW development plans, developed and tracked SW release schedules.
● Collaboratively drove organization rollout of Agile Scrum methodology
● Increased 2x development efficiency by delivering common SW platforms across productlines.

Xerox Corporation, Webster, NY
Progressively promoted to Senior Systems Engineer for ability to improve processes, transform reporting with automation, and prioritize projects that drove efficiency and quality delivery.
-Sr. Systems Engineer/Software Project Manager | 1 yr
● Realized significant productivity gain, ~5 hours of time savings per week of Senior Engineer, by delivering an automated Reporting Tool
● Increased organization resource efficiency by Designing and Developing Status Rollup and Reporting tool for Senior Management, resulted in~40K+ per year savings
● Reduced meeting cadence time 50% with < 5% processing errors by implementing improvement to Change Control Board (CCB) process, allowing focus on key software change requests

-Software Problem Manager | 2 years
● Delivered development of key software reliability and feature health metrics dashboards across all MFP
● Significantly improved Product Launch Date prediction accuracy by reducing number of projection iteration from 7 to 3 for key metric “S-Curve” in product launch timeline
● Drove infrastructure process improvements to allow management of 2 times more problems for given release
● Delivered End to End design solution to manage multiple Baseline in Jira Problem Management Tool to manage problem fix delivery across multiple releases, resulting in 50% of operational efficiency

-Assistant Program Manager | 2 years
Collaborated on all aspects of program management to drive the launch of Xerox Production Printing Systems. Managed program plans across worldwide value-chain partners to launch 2 production systems within 2 years. Facilitated all key program meetings. Identified and mitigated schedule risks to ensure program delivery on track and aligned with business and technical goals. Defined Customer Escalations strategy to insure <1 day of productivity loss for Customer Print Shops.

-Software Reliability Manager | 8 years
Managed a team for tracking, forecasting, and reporting software reliability metrics across the Xerox Production Printers (iGen, CiPress, Nuvera) to senior management. Applied statistical models to the organization’s find and fix rate in order to predict project completion. Improved > 50% operational efficiency in problem management by driving multiple release capability into problem management tool to track and deliver software.

-Software Engineer
Key technical leader for embedded software application development for a wide range of office multifunction devices using C and C++ on LynxOS and Linux operating systems. Collaborated with cross-cultural development teams in multiple locations across the globe to deliver integrated quality solutions for Scanning (Scan to Email/Internet Fax/ScanToHome) and Network Authentication features

Prior roles with Dell and Ford