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Tricia T

Healthcare, Education


Accomplished Research Assistant with Business Administrative experience in forensic, medical and claims processing. Strong people skills from teaching a diverse student body and managing office administration for a private school. Endeavors to help people and organizations reach their full goals.

Key Skills & Competencies

Fundraising; writing; customer facing services & platforms. Developing and streamlining office procedures and equipment use. Scheduling and event planning. Managing projects; including promotional print media for several entities, to meet the needs of school and foster support of families. Cashier; problem solving and resource management.

Professional Experience

Office Manager and Teachers’ Assistant, LAUREL OAKS ADVENTIST SCHOOL, Hamden, CT 2 yrs, current
Perform administrative work for this private pre-K-8 school. Support teachers with supplemental materials.
Update school website with announcements.
Implement new procedures for the fire drill and alarm system, shortcuts for use of the office business machines; and maintain data sheets on google docs, word and excel.

Instructional Assistant and Substitute Teacher, various schools in Southern, CT 8 yrs, current
Cheshire Public Schools, East Haven, Meriden, Hamden, North Haven, New Haven & Bethany Districts.
Taught in grades K-12 in diverse situations from Special Education to Physical Education.
Managed all size classes efficiently, including those with more than 25 students.
Maintained discipline in the classroom and kept classroom environment positive.
Designated priority substitute teacher at three schools in New Haven and preferred substitute teacher status in Meriden.
Connected with and enjoyed teaching students from diverse cultural backgrounds.

Phlebotomist & Laboratory Assistant, UNIVERSITY OF CONNECTICUT HEALTH CENTER, Farmington, CT 5 yrs
Performed venipuncture of both in and out patients.
Responsible for a satellite location for over three years - the intake and processing of patients, managing supplies, patient and office information.
Trained in IDX to generate billing numbers.
Verified Medicare coverage (using Caremedic).
Trained in Laboratory Information System to accession patient requisition and to look up results.
Received specimens in Central Processing for other Satellite locations and areas of the hospital.
Performed general laboratory maintenance and safety; restocked materials.

Research Study Interviewer, YALE UNIVERSITY SCHOOL OF MEDICINE, New Haven, CT 1 yr
Conducted confidential interviews which help to understand stress and related problems during pregnancy for a Yale Stress in Pregnancy Study.

Claims Processing Specialist, ANTHEM BLUE CROSS AND BLUE SHIELD, North Haven, CT 4 years
Verified the completion & validity of claim forms, reviewed company records to determine coverage.
Performed data entry of claim information while adhering to performance quality and quantity standards established by the department.
Received performance recognition bonuses quarterly for efficient work.
Cross-trained in Indexing and ACES LOB 04 to help other departments as needed.

Research Assistant, UNIVERSITY OF CONNECTICUT HEALTH CENTER, Farmington, CT 2 years
Responsible for the reproduction and care of research frogs (and screening for GFP using a microscope)
Created databases for accurate record keeping using Microsoft Excel.
Solution preparation and autoclaving.
Media preparations for Kanamycin and Ampicillin plates.
Ordered and received items for the laboratory.
2+ years
Forensic Science & Medical Lab Intern, WESTCHESTER COUNTY LABORATORY, Valhalla, NY &
Provided scientific analyses to law enforcement agencies. Assisted with non-legal cases, and made notes as evidence was examined. Entered data, performed staining techniques, streaking, evaluation of samples, and received exhibits. Worked in various labs, including hematology, bacteriology, histology and blood bank.

Community Experience

Church Clerk – Prepared minutes and reports using MS Word for Board and Business Meetings, typed a variety of materials in relation to clerical duties, maintained calendar dates for various Departments, Updated PowerPoint slides for weekly announcements, entered data for visiting guests and members, provided general information to the faith-based community
Food Rescuer - saved food from disposal or waste by delivering food to shelters.
Food service Committee - prepared and served food at the homeless shelter
Samaritan Purse - gathered toys & filled shoe boxes with gifts for children locally and around the world.
Home & School Leader - Appointed liaison between church, families and the board of a private school. Fundraise, manage and oversee budget and distribution of funds. Coordinate activities for school staff and students. Market school activities and community service projects. Edit newsletter for participating churches, community stakeholders, benefactors, and school families.


Bachelor of Science, Forensic Science, University of New Haven, West Haven, CT,

Associate Degree, Medical Laboratory Technology, Barbados Community College, Barbados, West Indies,

Related courses: Organic Chemistry, Analytical Chemistry, Synthetic
Methods and Crime Scene Investigation, Earth Science

Other Experience/Awards/Publications

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