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Dawn K.

Learning Experience Designer

Profile

As a learning and development professional, I increase audience retention and engagement through impactful storytelling, creative problem-solving, and human-centered learning experience design. I transform complex information into resonant and relatable content that is both measurable and memorable. MEd., Harvard. skilled-UP in AI, Google.

Key Skills & Competencies

writing, editing, communications, collaboration, facilitation, education, training, curriculum writing, presentations, public speaking, edtech, instructional design, learning experience design, copywriting, agile/scrum, ADDIE, SAM, UbD, Articulate Storyline, RISE 360, Vyond, Camtasia, Canva, Lucid, Figma, Zoom, Google Suite, Teams, Discord, Audacity

Professional Experience

Instructional Designer, Lead, MCGRAW HILL EDUCATION, New York, NY (remote), 2 years
● Improved user experience and increased emerging product engagement by 40% through designing and developing workflows for 2800+ interactive learning activities to enhance student engagement in K-5 curriculum.
● Invented new standards of design optimization for flagship ELA curricula program, streamlining learner experience and efficacy for over 30% of the $8 million project.
● Increased productivity and accessibility alignment by training and educating cross-functional teams of 12 designers in gamified and creative learning strategies.
● Spearheaded visual and language alignment using ADDIE, SAM, backwards-design and learner-focused solution methodologies to enhance clarity and retention.
● Created accessible and inclusive content in alignment with WCAG 2.2 AA standards.

Instructional Design Contract Roles (Remote), 3 years
Learning Experience & Curricula Designer, WHO2BE, Northbrook, IL
● Delivered 4 experiential training programs for medium- to large-scale learning initiatives rooted in communication theory and adult learning principles.
● Improved analytics by conducting subject matter expert and key stakeholder interviews and data analysis to create 26 measurable program outcomes and prototype solutions.
● Enhanced learner engagement through creative design elements and interactivity.

External Communications/Creative Content, PATHWAYS AT WORK, Fredericksburg, VA
● Boosted brand visibility by 60% by producing high-impact content that addressed audience needs and increased training engagement.
● Increased training sales by 25% over 8 months by tailoring content to customer needs, directly contributing to organizational revenue growth.
● Impacted client satisfaction metrics by customizing tone, format, and content structure to align with learner needs and organizational goals.

Instructional Designer, YOUR INSTRUCTIONAL DESIGNER, Oakhurst, NJ
● Improved learner retention rates by 35% through 8 innovative, interactive virtual deliverables per project.
● Delivered interactive eLearning materials, including video scripts, e-learning modules, facilitator and participant guides, and assessments.
● Enhanced value by collaborating with subject matter experts (SMEs) to ensure content clarity, learning alignment, and audience resonance.
● Focused on accessibility and creative engagement throughout the content lifecycle.

Illustrator, FREELANCE CONSULTANT, Suffield, CT, 4 years
● Increased audience engagement for 430+ podcasters via 3 social media platforms through targeted 1500+ branded illustrations, resulting in 3000+ new listeners, daily.
● Published 3 independent Copper-Bestseller interactive games and developed branded educational content across digital platforms.
● Expanded 6 Twitch channels by 30% annually through storytelling-focused content initiatives that emphasized inclusion, creativity, and usability.
● Delivered virtual, experiential, blended, and microlearning solutions for diverse clients.

Community Experience

immersive education, experiential education, prevention education, health & wellness, Jewish education, improvisational theater, community outreach, activism, organization, communication skills, youth and teen programming, special ed advocacy, gamification, game design, published author

Education

Master's in Education, Harvard University, Boston.
Bachelor's of Arts, Washington University, St. Louis
Instructional Design Certification, IDOL Academy.
AI Essentials - Google
AI-Powered Professional Training - Course Masters

Other Experience/Awards/Publications

5 novels, 3 games, magazine articles, literary journals, experiential education, educational curricula

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