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Meagan L.

Program Management | Corporate Governance | Integrated Communications

Profile

Operations and program leader with 15+ years of experience turning complexity into clarity across healthcare, financial services, and corporate governance. Builds the structures organizations rely on: compliance programs built from scratch, enterprise platforms redesigned for 1,400+ employees, and operational playbooks people actually use. Known for translating dense regulatory and operational complexity into plain English, rallying cross-functional teams, and executing independently to deliver results. Equally trusted by C-suite executives and front-line employees to adapt quickly and drive momentum across changing industries.

Key Skills & Competencies

Corporate Governance • Vendor Management Systems • Risk & Reputation Management • Process Improvements • Program & Project Leadership • Cross-Functional Alignment • Change Management & Adoption • Standardized Workflows • Milestone Tracking • Strategic Messaging • Content Lifecycle Governance • Corporate Training & Facilitation • Onboarding Strategy

Tech skills: SharePoint, Microsoft 365, LumApps (Iris), Workday, Teams, Slido, Microsoft Planner, Azure Boards

Professional Experience

Cigna | Remote
Program Manager – Employee Experience (Business Project Senior Analyst) | 5 yrs
Led cross-functional initiatives supporting digital workplace transformation and organizational change across a large, complex healthcare enterprise. Used communications strength and internal consulting mindset to quickly assess needs and build practical solutions with no pre-existing roadmap.
● Led the enterprise-wide content strategy and structural redesign of the Iris intranet platform for 1,400+ employees, optimizing searchability, navigation, and content clarity.
● Established a repeatable governance model to reduce outdated assets, standardize taxonomy, and improve data quality standards across core business units.
● Authored and distributed scalable employee and manager toolkits and standardized templates to accelerate team productivity and drive platform adoption.
● Acted as a proactive strategic partner and liaison across diverse stakeholder groups, including Human Resources, legal teams, global business units, and external software vendors.
● Facilitated and presented monthly interactive onboarding sessions for 100+ domestic and global new hires, driving early-stage engagement and alignment with corporate culture.
● Monitored operational risks and managed internal communications during large-scale legal payroll entity migrations and corporate transition

MB Aerospace | East Granby, CT
Executive Assistant | 3 years
● Supported executive communications and seamless execution of governance routines for 6+ C-suite leaders, managing high-profile calendars, international itineraries, and major corporate events.
● Partnered directly with the General Counsel to independently design, write, and launch a global vendor-management compliance portal across 10 business units in 4 countries.
● Collaborated with Human Resources to design executive onboarding and recruitment materials, managing corporate intranet knowledge assets to maintain absolute consistency.

Northstar Wealth Partners | West Hartford, CT
Chief Compliance Officer/Director of Compliance | 2 years
● Built and led the firm’s SEC/FINRA compliance program, managing institutional reputation and operational risk across 8 branch offices to ensure 100% regulatory compliance.
● Restructured daily compliance operations, conducted audits, and implemented a paperless books-and-records system, receiving the corporate Leadership Award within five months.
● Utilized strong writing and storytelling skills to translate complex federal regulations into highly accessible internal corporate policies, training segments, and strategic advisor updates.
● Served as executive editor for all firm-wide corporate correspondence, managing internal risk controls to protect brand reputation.

John Hancock | Boston, MA
Senior Compliance Auditor | 8 years
● Conducted comprehensive compliance audits across 350+ nationwide branch offices, producing structured executive data risk reports identifying key risk areas.
● Trained, mentored, and led junior auditors, facilitating smooth onboarding and consistent execution of audit programs.
● Managed daily surveillance and risk monitoring while serving as the primary corporate liaison for external compliance vendors.

Community Experience

Dress for Success Hartford: Volunteer | MACC Charities: Volunteer | Mansfield Discovery Depot: Board Secretary

Education

Bachelor of Arts, English | Eastern Connecticut State University, Willimantic, CT

Other Experience/Awards/Publications

Northstar Leadership Award - awarded for restructuring the day-to-day compliance program and operations of the registered branch within five months of hire.
https://www.courant.com/community/manchester/hc-mr-manchester-area-conference-of-churches-thrift-shop-0804-20160801-story.html

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