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Heather C

Sales Operations | Sales Enablement

Profile

B2B Sales Operations professional who finds and implements the best tech and process solutions for sales team success. Skilled at bridging sales and marketing silos by providing the system's data needed to optimize and accelerate prospect engagement.

Supports the team training and builds out useful contact strategies to nurture the funnel. Dedicated to client service, revamped the onboarding process for consultants with clear communication and a highly-utilized FAQ guide. Eliminated sales team pain points with outbound touchpoints and shared best practices by implementing two new platforms.

Key Skills & Competencies

Sales Operations ● Business Development ● Process Improvement ● Contract Compliance
Sales Team Reporting ● Technology & Business Acumen ● Goal Tracking ● Sales Cycle Management
Client Onboarding ● Customer Success ● DEI ● Cross-functional Partnerships

Professional Experience

Community Experience

Volunteer and Golf Tournament Coordinator, Fundraising Support - Relay for Life, The Special Olympics, Sunshine Kids, Lea’s Foundation for Leukemia, Canton, CT Schools

Education

Bachelor of Science (B.S.), Marketing and Management | Roger Williams University, Bristol, RI

Other Experience/Awards/Publications