
Nancy A
Sales Operations / Administrative Professional
Profile
Resourceful administrative professional who develops the organizational and detailed processes needed to ensure smooth workflow delivery to clients. With current work in both the highly regulated Aerospace industry and a start-up environment, maintains organized administrative details on orders and with the varied technical interfaces that link external clients to internal work. Early work in marketing and management consulting firms (Gallup) honed clear communication skills, a research-based approach, and exceptional interpersonal skills.
Key Skills & Competencies
Office Administration | Process Improvement | Sales Operations
Interpersonal Skills | Attention to Detail | Organizational Skills | Friendly, Positive Attitude
Complex Purchase Order Processing | Client Service | Grant Submissions
++TECH SKILLS: Microsoft Office Suite | SharePoint | HubSpot | ERP systems++
Professional Experience
Office Manager/Sales Administrator, MOVIA, Inc. | Bristol, CT 1 year - current
Provider of educational software that helps individuals on the autism spectrum learn using robotic technology.
Fast paced entrepreneurial environment which allows participation in all aspects of company operations.
Key customers: Universities, Schools, Therapists and Families.
● Navigate HubSpot CRM system, entering and retrieving customer information, generating sales and financial documentation, and maintaining all phases of the sales process.
● Communicate with customers to ensure quality experience contributing to over $600k in sales.
● Created and maintain Sam.gov and Grants.gov accounts for up to $2million value grant submissions.
● Maintain SharePoint to keep company documents organized.
Sales Administrator, Projects, Inc. | Glastonbury, CT, 10 years.
World-wide provider of precision machined parts, pressure probes, thermocouples, and custom instrumentation.
Initiate the sales order process and organize the essential details that kick off an 18-20 week product manufacturing cycle. Ensure the smooth processing of ~$20MM dollars in orders annually.
Key customers: GE Power, Pratt & Whitney, Boeing, and Sikorsky.
● Process an average of 75 complex POs per month representing $1-3 million dollars in revenue.
● Maintain company-wide ERP system for sales team, entering and retrieving customer information, part number inventory, and status of purchase orders.
● Navigate individual customer portals to manage workflow.
● Ensure proper communication between customer, production and sales team.
● Support sales team with preparation of reports and quotes.
● Maintain digital filing system to keep orders organized.
Administrative Assistant, The Gallup Organization | Princeton, NJ 2 years
Workplace Consulting & Global Research firm
Processed the data and analytics received from surveys into reports for clients. Coordinated project materials: managed digital files, monitored spreadsheets, and updated reports. Created spreadsheets, charts, graphs and presentations in Word, Excel and Powerpoint. Proofread project copy.
Marketing Coordinator, Dataflex Corporation | Edison, NJ 1 year
Provider of computer software and services
Oversaw development of client marketing collateral. Enrolled and monitored sweepstakes contests that drove sales leads. Assisted with planning and preparation of trade shows and seminars. Proofread project copy.
Special Education Paraprofessional - Grades K-5, Glastonbury Public Schools | Glastonbury, CT 8 years
Assisted special ed students and their teachers in achieving social and academic development goals. Worked 1:1 and in small groups of students with academic challenges in a classroom of ~20 students.
Community Experience
Co-Treasurer - Glastonbury Gymnastics, 4 years
Treasurer - Friends of Glastonbury Girls Lacrosse, 2 years
Education
Bachelor of Science (BS), Marketing | Central Connecticut State University, New Britain, CT
Other Experience/Awards/Publications
