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Rebecca B

Administrative Assistant / Program Manager

Profile

Versatile administrative and program management professional with experience in public service, operations, and team leadership. Skilled in client relations, program coordination, crisis management, and community engagement. Recognized for efficiency, collaboration and the ability to build strong relationships and partnerships that strengthen community programs and services.

Key Skills & Competencies

Program Management
Administrative Duties
Customer Service
Community Engagement
Financial Administration
Process Improvement
Data Entry
Event Planning
Crisis Management
Stakeholder Relations
Multi-tasking & Priority Management
Fundraising

Professional Experience

Town of Canton Senior & Social Services - Administrative Assistant to the Director
Orchestrated the delivery of multiple state and local Department of Social Service programs ensuring application compliance for hundreds of clients throughout the year.
Organized and led high-impact, need-based programs such as Back-to-School Supplies, Holiday Giving, Senior Meals. Coordinated volunteers and fundraising initiatives to ensure program success.
Cultivated and maintained strategic alliances with local stakeholders and community partners, resulting in the expansion of existing services and the successful launch of new community-focused programming.
Managed all multi-channel communications, including social media, the town website, and seasonal guides, to maximize community engagement and program awareness.
Conducted assessments of clients’ needs and developed plans to assist with crisis situations such as emergency oil deliveries, food insecurity, emergency housing, domestic situations and financial hardship.
Managed sensitive client data within Charity Tracker and handled all high-level confidential correspondence with accuracy and discretion.
Ski Sundown - Snow Sport School Administrator and Supervisor
Collaborated with Ski School Directors to determine hiring, training, ski school program needs and overall department enhancements.
Organized and performed group interviews to fill over 100 instructor positions.
Lead the Women’s Club Program consistently growing participation year over year.
Developed a program advancement system for children's programs streamlining guidelines for moving students up in ski levels.
VeriSign - Program Manager
Lead DNS Service and product-related projects to completion. Held status meetings with key stakeholders from both the customer sites and integral internal groups. Managed the scope of the project, controlled project plan changes and resolved project issues as needed.
Recruiter
Responsible for full life-cycle corporate recruitment of all business groups within VeriSign. Developed relationships with managers, determined hiring needs, recruitment strategies, and process improvement. Managed vendor relationships for staffing, recruitment boards and advertising.
AeroTek -Technical Recruiter
Successfully sourced candidates using industry specific searches on job boards, internal database and networking functions. Established and maintained relationships with clients to determine hiring needs and negotiated contract terms, rates and fees with clients and candidates.

Community Experience

Friends of Canton Football - Treasurer and Fundraiser Chair
Girls on the Run - Board Member and Coach
Cherry Brook Primary School PTO - Treasurer and Fundraiser Chair
Healing Meals volunteer
ECAD Volunteer

Education

BA Criminology

Other Experience/Awards/Publications

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