Alex Young
Project Manager
Phone:
123-456-7890
Email:
Address:
500 Terry Francois Street
San Francisco, CA 94158
Date of Birth:
March 14th, 1984
A Bit About Me
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Work Experience
June 2025 - April 2026
Senior Plan Manager VOYA, Hartford, CT 15 years
International financial services corporation
- Manages relationship between the client and Voya, which included handling client questions and problems via phone or email
- Trains and supports new hires, clients and teammates on IT Systems
- Assists teammates with researching and troubleshooting client issues.
- Provides client and internal user feedback to the website development team
- Works with the onboarding and processing teams to improve internal communication
Account Management, VOYA FINANCIAL ADVISORS, Windsor, CT 2 years
Brokerage firm providing retirement planning and investment products
- Supported back office. Answered client questions regarding their accounts.
- Assisted with client meetings in the field. Provide participant website walk-throughs.
Massage Therapist, HEADLINERS SALON & SPA, Tolland, CT 7 years
Offering hair and spa services
- Provided spa services including massage and body treatments
- Maintained and increased client base
- Assisted with training new hires on procedures and services
July 2024 - May 2025
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January 2023 - June 2024
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