Christina L.

Organizational Development | Strategic Growth

Profile

Organizational development for strategic growth and retention

Exceptional leader of people and programs helps organizations evolve to achieve optimal business outcomes and delivers operational excellence. To maximize workforce performance, the genuine relationship builder proactively addresses the impact of change on the individual.

Key Skills & Competencies

• Performance Management • Stakeholder Presentations • Conflict Resolution • Diversity & Inclusion •Business Process Redesign • Structural Change • Strategic Planning • Leadership Development • Cultural Transformation • Emotional Intelligence • Change Leadership • KPIs / Data Analytics

Professional Experience

Assistant Director, Barney School of Business, University of Hartford, West Hartford, CT 2 years
Challenged to increase MBA enrollment and revenue through corporate client engagement, drove a 25% rise in partnerships with Fortune 500 companies and grew program enrollment by 84%.
Applies organizational development expertise and strong business acumen to identify key strategy drivers and build a tighter operational framework from the bottom up.
Assesses program effectiveness and streamlines processes to deliver consistent business results aligned with performance objectives. Ensures staff has the tools they need to succeed.
Expanded D&I efforts, bringing a higher number of top-quality diverse candidates into the pipeline to drive greater representation of the customers and communities served.
Strengthened strategic relationships with Kaman, Aetna, Comcast, Eversource, UTC, Prudential, Stanley Black & Decker and Pfizer to support workforce training and economic development.
Spurred $700K in revenue growth to generate $3.8M in 2018 by adopting new customer experience processes that increased engagement and optimized the recruitment lifecycle.
To increase capacity and reduce costs, collaborated with college administration and faculty on course development, which led to 50% growth in online learning.
Cultivates relationships across China, Vietnam, Saudi Arabia, Thailand, Bosnia and Canada to increase the global international student population.
Analyzes market trends and solicits partner feedback to identify business opportunities. Built strategic co-op and internship partnerships to provide a conduit for student career opportunities.

Assistant Director, Office of Sponsored Research, University of Hartford, West Hartford, CT 1 year
Provided strategic leadership and defined KPIs for the research grant oversight program. Assessed organizational workflow and refined processes to improve operational performance and effectiveness.
Generated a 75% increase in customer engagement driving $1M in 2017 federal funding. Managed the entire federal and state grant lifecycle from application through award, closeout and final reports.
Nurtured cross-college relationships to drive program objectives and enhance collaboration, while ensuring compliance with federal mandates and university policies.

Director of Programs, STEM-Based Learning Enrichment, East Hartford School District, CT 2 years
Led a team of 112 direct reports and administered a $1.5M operations budget for 10 programs serving 600+ students across multiple locations.
Within 8 weeks, hired and trained 100 staff that reflected the diverse student body. Championed D&I efforts achieving an unprecedented 100% staff and student retention during 2-year tenure.
Established strategic industry and college partnerships to support a workforce development program that fed a steady pipeline of students and workers into the local talent pool.

Managing Director, Capitol Region Education Council (CREC), Hartford, CT 9 years
Directed strategy, operations and human resources for 16 magnet schools in collaboration with the Regional School Choice Office, CT State Department of Education and community leaders.
Drove Sheff vs. O’Neill initiatives to reduce racial, ethnic and economic isolation of Hartford area minority students. Developed a School Choice model achieving 100% enrollment compliance.
Implemented organizational development best practices to align initiatives with SDE strategies to close achievement gaps and improve college and career readiness.
Managed grant programs, the annual lottery process and collaborative statewide initiatives. Met with principals to resolve operational issues and provided hands-on training to school staff.
Served as CREC spokesperson and political liaison, building and strengthening relationships with a broad range of community stakeholders.
Focusing on expanding capacity while balancing state compliance regulations, increased each school’s enrollment by 50%. Facilitated bilingual workshops to educate and inform parents.
Co-developed a common application for all Interdistrict Magnet, Sheff Charter and CT Technical High Schools and Open Choice programming in the greater Hartford region.
Oversaw a $1M operations budget, completed state-regulated annual reporting and presented on trends, enrollment metrics and demographic details to the Sheff advisory board.
To build long-term program sustainability, analyzed teacher and parent survey data to identify key components for future initiatives. Introduced online payment system to improve fiscal accountability.

Community Experience

University of Hartford Diversity/Inclusion/Equity Task Force and Women’s employee resource group
Junior Achievement, Business Volunteer for college-career readiness
Achieve Hartford, Business-College Partner working to bridge the gap for urban students

Education

Master of Science, Organizational Psychology, University of Hartford, 2020
Master of Science, Administration/Organizational Leadership, University of South Dakota
Bachelor of Science, Business Administration/HR Management, Purdue University
State of Connecticut 085 School Business Administrator License, Exp. 6/2022

Other Experience/Awards/Publications

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