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PB

Operations Management

Profile

Operations professional with a strong foundation in consumer insights. Helps companies understand their client base and make sense of their day-to-day operations to maximize efficiencies.

Key Skills & Competencies

Operations Management • Project Management • Technology Project Implementation
• Training • Analytical Thinker • Customer Insights • Bilingual – Spanish
Technical Skills: Microsoft Office 365; Google Productivity Tools (Gmail, Search, Docs, Sheets, Slides, Drive, Photos, Scholar, YouTube)
Business and Billing Management Platforms (17Hats, Office RND)
Website Platforms (Wordpress, Divi Builder)
Research Databases (LexisNexis, ComScore, eMarketer, Euromonitor, Pew Research)
Virtual Call Systems (Zoom, Skype, FaceTime, Google Meet)
Event Registration Platforms (Eventbrite)
CRM Platforms (Nutshell, Mailchimp)
Social Media Platforms (Instagram, Facebook, LinkedIn)
Other tools (Adobe Acrobat, Brivo, Canva, Ezeep, Harvest, Anytime Mailbox, Keeper Security, Loom Video, Asana, Slack, Toluna QuickSurveys, Survey Monkey)

Professional Experience

Community Experience

Education

Bachelor in Corporate and Organizational Studies, GPA 3.5 | University of Connecticut, Stamford, CT

Other Experience/Awards/Publications